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ORH JOB OPPORTUNITIES

Ohio Recovery Housing (ORH) is an organization dedicated to the development and operation of quality alcohol and drug-free living in a community of recovery for people with substance use disorders. An affiliate of the National Alliance for Recovery Residences (NARR), ORH supports our Associates in meeting the quality established by the NARR Standards.

 

To apply, please send your resume, cover letter and salary requirements to Danielle Gray at danielle@ohiorecoveryhousing.org.  Include the position title in the subject line.

Position Title: Certification Review Coordinator

Position Title: Housing Certification Review Coordinator

Direct Report: Executive Director

Wage Category: Exempt

Date Analyzed: February 2023

Position Purpose

Under general direction of the Executive Director, the Housing Certification Review Coordinator is responsible to assist in the management and administration of the ORH housing applicant certification process and to reexamine participants for continued certification assistance.

 

Essential Job Functions & Responsibilities                                                                                                                .

  1. Works with Ohio Recovery Housing applicants throughout the certification process and answers inquiries from the general public and other interested parties.

  2. Provides information required for recovery housing operators to meet national quality standards (NARR).

  3. Maintains accurate records detailing the status of ORH applications and associates. Works with applicants and inspectors to schedule and complete inspections.

  4. Assists with peer reviewers during on-site reviews by ensuring all topic areas are covered during the review and ensuring documentation is complete.

  5. Supports organizational growth and program development.

  6. Assists ORH in the review of concerns related to associate recovery housing operators in accordance with the ORH concern review process.

  7. Represents ORH, at the request of the Executive Director, to communicate regularly with ORH associates, funders, and other stakeholders including the NARR.  Provides presentations on recovery housing or related information at events and conferences as requested.

  8. Completes other projects as directed or assigned.

 

Essential Skills, Knowledge & Abilities

  1. Work requires ability to thrive in a fast-paced, team environment.

  2. Work requires outstanding customer service skills.

  3. Work requires strong attention to detail and the ability to manage competing priorities and demands.

  4. Work requires strong self-drive and initiative.

  5. Work requires the ability to communicate internally and externally in a professional and detailed manner.

  6. Work requires research skills coupled with problem-solving abilities to successfully resolve unexpected matters at hand.

  7. Work requires the ability to effectively partner with internal and external resource and maintain productive working relationships.

  8. Work requires proficiency with Microsoft Office products and Outlook and the ability to obtain proficiency with other software applications as needed.

  9. Work requires a valid, unrestricted driver’s license and proof of auto insurance for required travel.

 

Minimum Qualifications

High school degree or equivalent with at least three (3) years professional experience working in a non-profit is necessary.  Bachelor’s degree in social work, public policy, health care administration or related social services area is preferred. Previous professional experience with SUD recovery in any capacity (AA, NA, AlAnon) is required.

Position Title: Program Support Coordinator

Position Title: Administrative and Grant Support Coordinator

Direct Report: Executive Director

Wage Category: Exempt

Date Analyzed: Oct 2023

Position Purpose

Under the general direction of the Executive Director, the Program Support Coordinator is responsible for providing administrative support to the ORH program team, assisting with the provision of program related information and advice to internal and external stakeholders, and coordinating ORH’s digital media presence, including the ORH website, social media and other digital products. 

 

Essential Job Functions & Responsibilities

  1. Provides administrative support to ORH leadership and program staff.

  2. Supports compliance and data management for the ORH certification review process.

  3. Assists with applicants invoicing, accounts receivables data entry and prepares management reports. and running reports related to payments.

  4. Monitors external communications via phone and ORH website, directs external communication to appropriate staff.

  5. Ensure appropriate and accurate information is posted to the ORH website and contained in the ORH newsletter.

  6. Provides customer service to individuals who contact ORH seeking information about recovery housing.

  7. Attends and takes notes and minutes for Advisory Board and Committee meetings.

  8. Assists with donor relationship management, including ensuring acknowledgement of donations and maintaining appropriate donation records.

  9. Assists with meeting and event planning, including event location and logistics management.

  10. Updates and ensures accuracy of the ORH online housing locator

 

Essential Skills, Knowledge & Abilities

  1. Work requires a high level of proficiency with technology, including Microsoft Office products and Outlook and the ability to acquire proficiency with other software applications, as needed.

  2. Work requires the ability to adapt quickly to change.

  3. Work requires the ability to thrive in a fast-paced, team environment.

  4. Work requires outstanding customer service skills.

  5. Work requires attention to detail and the ability to manage multiple priorities and competing demands and meet required deadlines.

  6. Work requires the skill to effectively communicate and present information internally and externally.

  7. Work requires proven ability to exercise independent judgment and discretion and problem-solving skills.

  8. Work requires self-initiative, strong organization and planning and time management skills.

  9. Work requires skill to maintain productive working relationships with all members of the organization and to work with individuals in recovery, and individuals from a wide variety of backgrounds and lived experiences.

 

Minimum Qualifications

Three years of experience in administrative support, customer service, data entry or similar experience.

Reporting Relationship

This role does not have direct reports but effective collaboration with co-workers, associates and external contacts is a critical success factor.

 

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to primarily sit; stand; walk; handle or feel objects, reach with hands and arms; talk and hear.  Specific vision abilities required by the job include close vision, distance vision, and the ability to focus. While performing the duties of this job, the employee is regularly exposed to an office environment.

 

Disclaimer

The information contained within this description has been designed to indicate the general nature and necessary level of work performance by any employee within this position.  It is not intended to be an all-inclusive inventory of duties, responsibilities and position requirements.

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